Last Updated: [Insert Date]

Welcome to Tullabee! These Terms and Conditions (“Terms”) govern your use of our website babytullabee.com and all purchases made through it. By accessing our site and making purchases, you agree to these Terms. Please read them carefully.

1. Our Story

Tullabee is a boutique offering premium baby essentials and accessories for little ones aged 0-24 months and their parents. Our ultra-soft, thoughtfully designed products are curated with love to bring joy to your parenting journey.

2. Who We Serve

Our products are designed for:

  • Parents and caregivers of babies aged 0-24 months
  • Those seeking gender-neutral, high-quality baby essentials
  • Gift-givers looking for special items from our curated collections

3. Website Use

3.1 User Responsibilities

When using our website, you agree to:

  • Provide accurate account information
  • Not use our site for any illegal purposes
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the proper working of our website

3.2 Intellectual Property

All content on our website, including text, images, logos, and product designs, is the property of Tullabee and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

4. Product Information

4.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor display differences. If you receive an item that substantially differs from its description, please contact us immediately.

4.2 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

5. Ordering & Payment

5.1 Placing Orders

By placing an order, you:

  • Agree to pay the full amount including taxes and shipping
  • Confirm that all information provided is accurate
  • Acknowledge that your order represents an offer to purchase which we may accept or decline

5.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

5.3 Order Processing

Orders typically process within 1-2 business days. You will receive an email confirmation once your order ships.

6. Shipping Policy

6.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

6.2 International Orders

We ship worldwide except to certain remote areas in Asia and other locations not covered by our carriers. International customers are responsible for:

  • Any customs fees or import taxes
  • Understanding their country’s import regulations

7. Returns & Exchanges

7.1 Return Policy

We accept returns within 15 days of delivery if items are:

  • Unworn and unwashed
  • In original packaging with tags attached

Non-Returnable Items:

  • Personalized gifts (including monogrammed items)
  • Plush toys (for hygiene reasons)
  • Items marked “Final Sale”

7.2 Return Process

  1. Email [email protected] with your return request
  2. Wait for approval and RMA number (1-2 business days)
  3. Package items with original packing slip and RMA number
  4. Ship to: Tullabee Returns, 226 Bridge Avenue, Kaplan, US 70548

7.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive your return. Original shipping fees are non-refundable.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us immediately at [email protected] with photos. We’ll arrange for a replacement or refund at no additional cost.

9. Privacy Policy

Your privacy is important to us. Our separate Privacy Policy explains how we collect, use, and protect your personal information.

10. Limitation of Liability

Tullabee shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products beyond the purchase price of the item(s).

11. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

12. Contact Us

For questions about these Terms or any other concerns:

Email: [email protected]
Mail: Tullabee, 226 Bridge Avenue, Kaplan, US 70548

Thank you for choosing Tullabee. We’re honored to be part of your parenting journey and are committed to providing exceptional products and service.

With love,
The Tullabee Family